Privacy policy

Last Updated: July 25, 2025

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://andamanaisle.com (the “Site” or the “Services”).

Andaman Isle is a brand owned and operated by Mashroom Living LLP, a registered business entity based in India. All references to “we,” “our,” or “us” in this document refer to Mashroom Living LLP.

This policy is intended to help you understand how we handle your personal data in connection with the Services. By using our Site, you agree to the terms of this Privacy Policy. This Privacy Policy operates in conjunction with our Shipping Policy and Refund & Return Policy.

1. Information We Collect

We may collect the following categories of personal information:

  • Identity & Contact Information – such as name, billing and shipping address, phone number, and email address

  • Account Information – such as login credentials, preferences, and communication settings

  • Transaction Details – such as products viewed, added to cart, purchased, returned, or exchanged

  • Payment Information – including card details, UPI/payment gateway data (via Shopify or partners; not stored by us)

  • Device & Technical Information – including IP address, browser type, operating system, and device identifiers

  • Usage & Behavioral Data – including your activity on our Site, timestamps, session logs, and referring pages

  • Communications – any messages you send us through contact forms, email, or WhatsApp

2. How We Collect Information

We collect information in the following ways:

  • Directly from you – when you make a purchase, contact us, or register an account

  • Automatically – via cookies, pixels, and other tracking tools used on our Site

  • Through Shopify – as our e-commerce platform and processor of payment and order data

  • From service providers – such as logistics, advertising, marketing, or analytics partners

3. How We Use Your Information

Your personal data is used to:

  • Process orders and complete transactions

  • Arrange shipping, returns, or exchanges

  • Provide customer service and support

  • Send order confirmations, delivery updates, and account notices

  • Improve and personalize your experience on our website

  • Communicate promotional offers and updates (only with consent)

  • Prevent fraud and secure our website

  • Comply with legal, tax, and regulatory obligations

 

4. Cookies & Tracking Technologies

We and our partners use cookies, pixels, and related technologies to:

  • Operate core site functionality (e.g., cart, checkout, login)

  • Analyze usage patterns to improve site performance

  • Remember user preferences for a more personalized experience

  • Deliver tailored advertisements based on your activity on our Site and others

You can manage or disable cookies through your browser settings. For more information, see our Cookie Policy.

5. How We Share Your Data

We may share your personal information with:

  • Shopify Inc., who hosts our Site and processes order data securely

  • Payment gateways and logistics providers to complete transactions

  • Marketing platforms, such as Google or Meta, to show personalized ads

  • IT and analytics service providers

  • Government authorities, as required by law

  • Corporate affiliates or successors, in case of a business restructuring, merger, or acquisition

We never sell your personal information.

6. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your information

  • Opt out of marketing communications

  • Receive a copy of your data (data portability)

  • File a complaint with your local data protection authority

To exercise any of these rights, please email us at hello@andamanaisle.com. We may request identity verification.

7. Data Retention

We retain your information only as long as necessary to:

  • Fulfill your orders

  • Maintain records for tax and accounting

  • Resolve disputes or enforce our policies

  • Comply with applicable laws

If you request deletion of your data, we will do so unless legally required to retain it.

8. Children’s Privacy

Our Services are not directed to or intended for individuals under 18 years of age. We do not knowingly collect data from children. If you believe a child has provided us with personal data, please contact us so we can delete it.

9. International Data Transfers

We may store and process your information in countries outside of your own. Where required by law (e.g., EU or UK), we rely on Standard Contractual Clauses or equivalent mechanisms for lawful transfers.

10. Relationship with Shopify

This Site is powered by Shopify, who processes data related to transactions, performance tracking, and customer behavior across multiple merchants. Shopify may use aggregated data for analytics and service improvement.

To understand how Shopify collects and processes your data independently of us, visit their Privacy Policy or exercise your rights through their Privacy Portal.

11. Third-Party Links

Our website may include links to external websites, social platforms, or embedded services (e.g., Instagram, YouTube). We are not responsible for the privacy practices of these platforms. Please refer to their policies when leaving our site.

12. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in law, technology, or business practices. When we do, we will revise the “Last Updated” date and notify users if required by applicable law.

13. Contact Us

Mashroom Living LLP

Brand Name: Andaman Isle

323, 3rd A Cross Road, Yelahanka Satellite Town

Yelahanka New Town, Bengaluru, Karnataka – 560064, India

Email: hello@andamanaisle.com